Policies
AOSARS Edge
Policies & Guidelines
Transparency, trust, and accountability are at the heart of everything we do. Please review our policies to understand how we operate and protect your interests.
Policy Documents
Privacy Policy
Last updated: January 2025
Please read this policy carefully. By using AOSARS Edge services, you acknowledge that you have read and understood the contents of this document.
1. Introduction
African Online School of Applied Research Skills (AOSARS Edge) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aosars.com or use our e-learning platform and services.
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, institution, country of residence, and payment details when you register or enrol in a course. We also automatically collect technical data such as IP addresses, browser type, device information, and usage patterns through cookies and analytics tools.
3. How We Use Your Information
We use your information to process course enrolments and payments, deliver course content, issue certificates, communicate updates and promotional offers (with your consent), improve our platform, comply with legal obligations, and provide customer support.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers (e.g. payment processors, LMS providers) strictly to operate our services, and with authorities when required by law.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting info@aosars.com, subject to our legal retention obligations.
6. Cookies
Our website uses cookies to enhance user experience, remember preferences, and analyse traffic. You may disable cookies through your browser settings; however, some features of the platform may not function correctly without them.
7. Your Rights
You have the right to access, correct, or delete your personal data, withdraw consent, and lodge a complaint with a relevant data protection authority. To exercise any of these rights, please contact us at info@aosars.com.
8. Security
We implement appropriate technical and organisational security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of significant changes via email or a prominent notice on our website.
© 2026 African Online School of Applied Research Skills (AOSARS Edge). All rights reserved.
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Policies & Guidelines
Policy Documents
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Refund Policy
Last updated: January 2025
1. Overview
2. Eligibility for Refunds
3. Non-Refundable Items
4. Technical Issues
5. How to Request a Refund
6. Processing Time
7. Currency & Exchange Rates
8. Course Cancellations by AOSARS
9. Contact Us
Policies & Guidelines
Policy Documents
Need Help?
Refund Policy
Last updated: January 2025
1. Overview
2. Eligibility for Refunds
3. Non-Refundable Items
4. Technical Issues
5. How to Request a Refund
6. Processing Time
7. Currency & Exchange Rates
8. Course Cancellations by AOSARS
9. Contact Us
Policies & Terms
Policy Contents
Privacy Policy
Your privacy is critically important to us. This Privacy Policy explains how AOSARS collects, uses, and protects your personal information.
These policies are effective as of February 19, 2026. For questions or concerns, reach us at legal@aosars.com.
